TERMS & EXPLANATIONS:
Decoration: Custom Screen Printing, Embroidery, Vinyl Application, Digital Transfers, Dye Sublimation
Organizations: Businesses, Non-Profits, School Districts, Universities
Carriers: UPS, FedEX, USPS
Business days and hours: Monday-Friday 9am-6pm
General Payment Policies: 10:9 Design LLC accepts Cash, Check, Visa, MasterCard, Discover and all payment options that are offered through PayPal. There will be a $35.00 fee accessed on all returned checks.
New Local Clients: A minimum 60% down payment will be required before services begin or garments are ordered with remainder due immediately upon delivery.
Repeat Local Clients: 10:9 Design LLC will process and print your order with no money upfront. Client must have a good payment history with no returned checks or charge reversals. Full payment is due before garments will be delivered.
Organizations: 10:9 Design LLC can extend Net15 and Net30 terms to certain organizations. Prior approval must be given and 10:9 Design LLC must have a copy of all applicable business licenses, tax forms and accounts payable contact information on file. Accounts that extend beyond Net15 or Net30 deadlines will be subject to a 5% late fee and cancellation of all Net terms.
Online, eBay and Out of Town Clients: Full upfront payment required before any services begin or garments are ordered.
Wholesale and Drop-ship Clients: Full upfront payment before any garments are ordered.
*Most wholesale blank garment orders that are in excess of $200 are drop-shipped directly from suppliers with free ground shipping. Some suppliers do not offer free shipping. 10:9 Design LLC will communicate shipping fees upfront as part of the estimate process so client is aware of any and all shipping fees.Return to Top
RETAIL & ONLINE CLIENTS
10a-1p • 2p-6p
Closed 1p-2p for lunch
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