Welcome and thank you for visiting 10-9design.com! Abilene and the Big Country’s best solution for Custom Screen Printing, Team Apparel, and Custom T-Shirts! Ten:Nine Design has been in business since 2009 and we pride ourselves in quality screen printing, value, and service after the sale. We offer custom screen printing in Abilene Texas and the surrounding Big Country. We also offer custom Team Apparel, Vinyl Application, Caps, T-shirts, Hoodies and just about any other screen printing service available. Take a look around our site and see what we are all about. We are eager to work with you on your next custom t-shirt order!
What is true customer service?
I remember when I was young, 15 to be exact, I worked for United Supermarkets. My boss was a no nonsense person that took his job very seriously. In my first training meeting he told me that I would learn a lot of things on the job but the most important thing was taking care of our customers. He told me that I could make a lot of mistakes that he would overlook but if I broke one of the “Customer Service” rules he would fire me on the spot!
He then shared with me the following “Customer Service” rules: